Terms and Conditions – Signature Carpet Care

Last updated: 5/6/2026

These Terms and Conditions (“Terms”) govern your use of Signature Carpet Care’s website and services. By accessing our website or hiring us for any service, you agree to these Terms in full. If you do not agree, please refrain from using our site or services.

1. Services Offered

We provide carpet cleaning services including, but not limited to:

• Carpet Cleaning
• Carpet Steam Cleaning
• Pet Urine Removal
• and More

All services are tailored to each client and may require a signed agreement or onboarding form.

2. Payment Terms

Payment terms are outlined in your custom proposal or service agreement.

• Late payments may result in paused services.
• Monthly retainers and one-time fees are non-refundable unless otherwise stated.
• Failed or reversed payments may incur additional fees.

3. Client Responsibilities

You agree to:

• Provide accurate information and access to necessary locations in the home.
• Approve service in a timely manner
• Not engage in illegal, spammy, or misleading practices
  Failure to comply may result in termination of service without refund.

4. A2P & SMS Compliance

We use GoHighLevel to send appointment reminders, campaign updates, and promotional offers via SMS and email.
By opting in, you consent to receive messages from Signature Carpet Care. You can opt out anytime by replying STOP.

5. Cancellations and Refunds

We operate on a service-based model. Most fees are non-refundable once work has begun. Requests for cancellation must be submitted in writing.

6. Intellectual Property

After payment, you hold full usage rights for your business.

7. Limitation of Liability

We strive for results, but cannot guarantee specific outcomes. We are not liable for losses related to business performance.

8. Updates to Terms

We may update these Terms from time to time. Continued use of our services means you agree to the new Terms.